McMinnville, Ore. — Yamhill Community Care celebrates its first designation as one of one-hundred best non-profit workplaces in Oregon for 2016 by Oregon Business Magazine. Since the community based company’s grass-roots beginnings in November 2012, Yamhill Community Care has been gradually building its local administrative team to manage its contracts with both the Oregon Health Authority for Oregon Health Plan (OHP) (Medicaid) coordinated care, and the Department of Education to integrate as a local Early Learning Hub, which collectively align with the company’s strategic plans and goals. In addition to managing these lines of business, one of the company’s most important bodies of work is staffing and supporting the community-wide collaborative, which is based on the Collective Impact model developed by Stanford University, along with underlying concepts of a “commons” that is driven by stewardship, articulated by Elinor Ostrom, 2009 Nobel Laureate in Economic Sciences.
Yamhill Community Care coordinates and manages care for the physical, mental, and oral health along with non-emergent medical transportation needs of its members in their Yamhill County service area that includes parts of Washington, Clackamas, Marion, and Polk counties. It is one of 16 local Coordinated Care Organizations (CCO) established to comply with state statutes affecting OHP clients. “By integrating and coordinating early learning activities under the Yamhill Community Care umbrella, the company has created the capacity to achieve its core missions of both these important outcomes toward better health and education for children and families in its service area”, says President and CEO Jim Carlough.
Since the company’s beginning, much of the administrative work was delegated to other organizations. “Over time, our company has been discussing and emphasizing the local needs of the community, and some services just require local visibility and accountability”, says Mr. Carlough.
Through this desire to meet the community’s needs, the company’s administrative staff has rapidly grown in the past twenty-four (24) months. These positions range from executive leadership, to administrative and program staff like; medical director, business intelligence, quality improvement, compliance, project management, community outreach, member engagement, community health workers, local clinical care coordination and management, to name a few.
“Building a new company, and building a new team can be delicate and hard work”, says Mr. Carlough. “You need the right balance of education, experience, personality, and diversity. In addition, a company has to be relevant, competitive and develop and retain a great culture in order to attract the very best talent for the strategic mission and goals of the organization – we feel we have accomplished all this”. Mr. Carlough also says, “it is one of our highest priorities to increase member satisfaction. If our team is not satisfied, our members will not be satisfied – it all starts with our core team, and community partners”.
For information about Yamhill Community Care, Jim Carlough, Pres./CEO, info@yamhillcco.org.
For information about the Oregon Business Best 100, , see http://oregonbusiness.com/100best/nonprofit/2016