Yamhill Community Care
does not discriminate
Yamhill Community Care (YCCO) must follow state and federal civil rights laws. We cannot treat people unfairly in any of our programs or activities because of a person’s:
Health status or need for health care services
Everyone has a right to enter, exit and use buildings and services. They also have the right to get info in a way that is best for them. This includes free interpretation services and receiving written material in other formats (large print, audio, braille, etc.).
YCCO will make reasonable changes to policies, practices, and procedures by talking with you about your needs.
If you feel you were treated unfairly for any of the reasons above, you can contact any of the following:
To report concerns or to get more info, contact our Grievance Coordinator.
Phone (toll-free): 1-855-722-8205 (TTY/TDD: 7-1-1)
Mail: Yamhill Community Care Organization
Attn: Grievance Coordinator
PO Box 4158
Portland, OR 97208
If you want to put your complaint in writing you can mail, email or fax us a letter. You can also use the OHP form here OHP complaint form and send it to YCCO.
You do not have to have a form you can write a letter or email.
Oregon Health Authority (OHA) Civil Rights
Phone: (844) 882-7889, 711 TTY
Web: www.oregon.gov/OHA/OEI | Email: OHA.PublicCivilRights@state.or.us
Mail: Office of Equity and Inclusion Division
421 SW Oak St., Suite 750
Portland, OR 97204
Bureau of Labor and Industries Civil Rights Division
Phone: (971) 673-0764
Mail: Bureau of Labor and Industries Civil Rights Division
800 NE Oregon St., Suite 1045
Portland, OR 97232
U.S. Department of Health and Human Services Office for Civil Rights (OCR)
Phone: (800) 368-1019, (800) 537-7697 (TDD)
Mail: Office for Civil Rights