Your member info in one place
The member pages on this website are for you and will let you know of important benefit-related info. You can also download the Member Handbook below to learn about all benefit info with full descriptions. Download the YCCO Member Handbook in English, Spanish and Large Print!
YCCO Member Handbook Audio Version
Member Rights Intro:
Or listen to the whole playlist on Soundcloud:
To request a print copy of a member handbook, or to get a handbook in an alternate format (e.g. Braille or large print), contact Customer Service at 855-722-8205 (TTY/TDD: 711). There is no charge and you will receive a copy within five business days.
Your new YCCO ID card
You will receive your new YCCO ID card within 30 days of becoming a member. Make sure to carry your YCCO ID card and your OHP ID card in your wallet so that you have them during your health care visits and your visits to the pharmacy.
Your OHP Handbook is a great resource, too!
The Oregon Health Plan has their own handbook, and can be a great resource for you to have as a YCCO member on the Oregon Health Plan.
Download the OHP handbook. The Oregon Health Plan Handbook includes details about OHP health care services, your rights and responsibilities as an OHP client, coordinated care, billing questions, and complaints. The handbook is available to download in English | Spanish | Russian | Vietnamese | Large print. If you would like a copy mailed to you, please call OHP Client Services at 800-273-0557 or 711 (TTY).