Coronavirus (COVID-19)

We want you to know that Yamhill Community Care is here for you and your family during COVID-19

We are working with the Oregon Health Authority, Yamhill County Public Health, and others to make sure you can get the health care and support you need. 

Click the links below to learn more!

(Last updated 5/1/2020)

General YCCO Member Coverage Information

You can find all your benefit information by looking at the “For Members” pages on this website. Just click the menu at the top of this page! 

See below for a few highlights of your benefits.

You can go to the OHP website to find out about your health care coverage changes due to COVID-19. You can learn about emergency testing, going to the hospital while being out of state, as well as how to apply. Click HERE to go to the OHP COVID-19 web page. 

You can get your medications early if you need to!

You can call our pharmacy customer service Department at (877) 216-3644

Our current mail order pharmacy is:

COSTCO PHARMACY 581 802 134TH ST SW STE 140 EVERETT, WA 98204 800-607-6861

COSTCO PHARMACY 562 215 DEININGER CIR CORONA, CA 92880 800-607-6861

COSTCO PHARMACY 1348 260 LOGISTICS AVE SUITE B JEFFERSONVILLE, IN 47111 800-607-6861.

As a Member of YCCO, you may get up to a 90- day supply of the following drugs:

  • Generic oral contraceptives (birth control pills)
  • Children’s multivitamins with fluoride, prenatal vitamins, folic acid and sodium fluoride
  • Digoxin, furosemide, hydrochlorothiazide, atenolol, metoprolol, captopril, enalapril, lisinopril
  • Levothyroxine
  • Albuterol HFA inhalers and nebulizer solutions

You can make telephone appointments with your doctor, which means you can call or video chat with your doctor if you need to!

Call your doctor to schedule an appointment.

All of our new Members need to have a Primary Care Provider. We may have assigned you a primary care provider when you enrolled. If you have a provider that you see for your medical visits and want to stay with them, call Customer Service so we can help you to keep your provider.

Customer Service Number: 1-855-722-8205 TTY- 711, available Monday through Friday from 8 a.m. to 5 p.m.

If you are a new Member, make sure to browse our website to learn about your coverage. Start by visiting our “For Members” page by clicking HERE. 

 

PLEASE NOTE: If you are new to YCCO or Medicare and YCCO, you may need prescriptions, supplies or other needed items and services immediately.

If you don’t have an appointment set with your primary care provider, dentist or other providers during your first month with us please call Care Management at 503-574-7247 for help. If you need more help about being a YCCO member because you are new to us or have Medicare and YCCO please call our Customer Service at 855-722- 8205. They can help you learn more about your benefits and the providers that we work with.

 

 

Even after we help you with your urgent need please make an appointment with your YCCO PCP that is listed on your YCCO member ID card as soon as possible. You may need more care.

ENGLISH

All members have a right to know about and use our programs and services.

We give these kinds of free help:

• Sign language

• Spoken language interpreters

• Materials in other languages

• Braille, large print, audio, and any way that works better for you

If you need help or have questions, please call Customer Service at 855-722-8205. If you need an interpreter at your appointments, tell your provider’s office that you need an interpreter and for which language.

 

For information on certified Health Care Interpreters call Customer Service at 855-722- 8205.

 

SPANISH

Todos los miembros tienen derecho a conocer y usar nuestros programas y servicios. Brindamos los siguientes tipos de ayuda gratuita:

• Lenguaje de señas;

• Intérpretes;

• Materiales en otros idiomas; y

• Braille, letra grande, audio y cualquier otro formato que le funcione mejor.

 

Si necesita ayuda o tiene preguntas, llame a Atención al Cliente al 855-722-8205. Si usted necesita un intérprete en sus citas, infórmele al consultorio de su proveedor que necesita uno y para qué idioma.

 

Para obtener información sobre intérpretes de atención médica certificados, llame a Servicio al Cliente al 855-722-8205

Yamhill CCO WellRide services are a covered Medicaid benefit with no cost to you. If you need assistance during your transport, a personal care attendant, such as a nurse or aide, can ride with you at no charge. To qualify for Yamhill Community Care (Yamhill CCO) WellRide services, you must be currently eligible and be enrolled in Yamhill CCO.Transportation services are intended to help when you have no other options available, such as public transportation or a friend or family member to drive you.

 

You may schedule transportation to and from any covered health service, including:

  • Primary care visits
  • Specialist office visits
  • Physical therapy
  • Dental care visits
  • Mental health services
  • Dialysis
  • and/or other health services covered by your health plan
 

What Kind Of Transportation Am I Eligible For?

We will arrange the lowest cost option that meets your individual needs. Available services may include:

  • Bus fare for Yamhill County Transit Area
  • Mileage reimbursement (pre-approved)
  • Wheelchair Lift/Ramp Van
  • Sedan/Taxi
  • Stretcher Car (for those who need to be transported lying down)
  • Secured Transport – professional transport for those in mental health crisis

Yamhill WellRide is offering rides to essential services to members during COVID-19
Stay-at-Home Order

Yamhill Community Care understands that this is  a hard time for everyone and want to make sure that you have what you need during the Stay at Home order in Oregon.   

YCCO members are temporarily eligible for free rides to the following locations:

 • Grocery store  • Food Pantry (food boxes etc)  • Bank  • DHS Office  • Employment Department   

Eligible Yamhill Community Care members can call WellRide to schedule sedan and wheelchair van rides to the essential places listed above. 

WellRide: 844-256-5720, Monday-Friday,  7:30am-6:00pm

__________________________________________________________________________

El programa  WellRide de Yamhill  está ofreciendo viajes a sus miembros para acceder a los servicios esenciales durante la Orden de Quedarse en casa durante el COVID 19  

Yamhill Community Care entiende que estos son tiempos difíciles para todos y quiere estar seguro de que usted tenga lo que necesita durante la Orden de Quedarse en casa de Oregón.   

Los miembros de YCCO califican temporalmente para realizar viajes a los siguientes sitios:

 • Tienda de comestibles  • Bancos de alimentos (cajas de alimentos, etc.) • Banco • Oficina de DHS  • Departamento de Empleo   

Los miembros elegibles de Yamhill Community Care pueden llamar a WellRide para programar viajes en auto o en vehículos para sillas de ruedas para asistir a los sitios mencionados anteriormente.  

WellRide: 844-256-5720, Lunes a viernes, 7:30 am-6:00 pm