Non-Discrimination Notice
Yamhill Community Care Does Not Discriminate
Discrimination is against the law. Yamhill Community Care (YCCO) and our providers must follow state and federal civil rights laws. We cannot treat people unfairly in any of our programs or activities because of a person’s:
- Age
- Pregnancy and related conditions
- Religion
- Color
- Race
- Disability
- National origin, primary language, and proficiency of English language
- Sex, sex characteristics, sexual orientation, gender identity, and sex stereotype
- Health status and need for services
Report Concerns
If you feel you were treated unfairly for any of the reasons above, you can contact any of the following.
YCCO
To report concerns, get help filing a grievance, or to get more info, contact our Section 1557 Grievance Specialist.
- Phone (toll-free): 1-833-257-2192 TTY 711
- Email complaints@yamhillcco.org
- Website yamhillcco.org
- Grievance Policy & Procedure Documents & Forms
- Mail
Yamhill Community Care Organization
Attn: Grievance Specialist
PO Box 5490
Salem, OR 97304
If you want to put your complaint in writing you can mail, email, or fax us a letter. You can also use a form it is on our website here Documents & Forms and send it to YCCO. You do not have to have a form you can write a letter or email.
Oregon Health Authority (OHA) Civil Rights
- Phone (844) 882-7889, 711 TTY
- Email PublicCivilRights@odhsoha.oregon.gov
- Website Oregon Health Authority
- Mail
Office of Equity and Inclusion Division
421 SW Oak St., Suite 750
Portland, OR 97204
Bureau of Labor and Industries Civil Rights Division
- Phone (971) 673-0764, 711 TTY
- Email boli_help@boli.oregon.gov
- Website Bureau of Labor and Industries
- Mail
Bureau of Labor and Industries Civil Rights Division
800 NE Oregon St., Suite 1045
Portland OR 97232
U.S. Department of Health and Human Services Office for Civil Rights (OCR)
- Phone (800) 368-1019, (800) 537-7697 (TDD)
- Email OCRComplaint@hhs.gov
- Website U.S. Department of Health & Human Services
- Mail
Office for Civil Rights
200 Independence Ave. SW, Room 509F, HHH Bldg. Washington, DC 20201
Download a copy of the YCCO Non-Discrimination Notice Here
You can receive communications in other languages, large print, Braille, or a format you prefer. You can also ask for an interpreter. This help is free. Call 855-722-8205 or TTY 711. We accept relay calls.
Need language help or reasonable modification?
Call Customer Service at 855-722-8205 or TTY 711.
If you have a disability, YCCO has free help.
- Qualified sign language interpreters
- Written info in large print, braille, or other formats
- Other reasonable modifications
If you need language help, YCCO has free help.
- Qualified interpreters
- Written info in other languages
Preferred Language Cards
Preferred Language Card Templates create business-size cards in Oregon’s most frequently used languages that people with limited English proficiency (LEP) can carry in their wallets and show to their health care providers.