Request Member Services and Administrative Contracts
Yamhill Community Care (YCCO) transitioned member services in 2024, and contracting and credentialing in 2025. YCCO is directly administering utilization management requests, care management service, and grievance.
Please use official forms for member requests.
Contact YCCO using the following:
Prior Authorization Requests – Physical and Behavioral Services
Fax: 503-850-9398
Phone: 971-345-5930
Toll Free: 833-257-2189
UtilizationManagement@yamhillcco.org
Prior Authorizations –Radiology/Imaging Services
Web Portal: www.evicore.com
Call Center: 844-407-5290
Claim Questions and Reconsideration Requests
Phone: 503-488-2800
Toll Free: 855-722-8205
Request for Care Management Services
Fax: 503-607-8336
Phone: 971-345-5932
Toll Free: 833-257-2191
CareManagement@yamhillcco.org
Member Appeals and Complaints
Fax: 503-765-9675
Phone: 971-345-5933
Toll Free: 833-257-2192
appeals@yamhillcco.org
Community Resources & Supports
Fax: 503-607-8336
Phone: 971-345-5932
Toll Free: 833-257-2191
CareManagement@yamhillcco.org
General Customer Service Requests
Phone: 503-488-2800
Toll Free: 855-722-8205
Provider Relations
Phone: 503-488-2800
Toll Free: 855-722-8205
providerrelations@yamhillcco.org
Dental Services
Phone: 503-585-5205
Toll Free: 800-525-6800
Fax: 503-581-0043
YCCO.CustomerService@phtech.com
Pharmacy Services
Phone: 503-574-7400
Toll Free: 877-216-3644
Fax: 503-574-8646
Toll free fax: 800-249-7714
Non-Emergency Medical Transportation
Toll Free: 844-256-5720
Fax: 800-862-3014
Visit our website Providers webpage for up-to date information and resources:
- Provider Updates
- Clinical Policies and Guidelines
- CIM Provider Portal
- Policies and Forms
- Language Access Information
Question regarding this change?
Contact Customer Service 855-722-8205 or providerrelations@yamhillcco.org.