Time to re-enroll?

Welcome to Your Health Plan!

Yamhill Community Care Organization is a community-based, nonprofit organization that serves local Oregon Health Plan (OHP) members in Yamhill County and parts of Clackamas, Washington, Polk and Marion counties.

We bring together members, healthcare providers and the community to provide you with better, more coordinated service.

Welcome to the plan!  We look forward to working with you to keep you healthy. 

Getting Started

  • Call Customer Service and give us the name of your Primary Care Provider (PCP). Your PCP is your family health care provider. This could be a doctor, a nurse practitioner or a physician’s assistant. When you become a Yamhill CCO member, you can choose a PCP or we can assign you one. Don’t have a PCP? Find a doctor who is open to new patients by using our Provider Search or by calling Customer Service.
    Note: If you are a new patient, please call your PCP to establish care even if you’re not sick.
  • If you are pregnant, then you can search for a doctor (obstetrician) who handles Prenatal Care before the baby arrives. Or, call Customer Service.
    • Call your OB provider to establish Prenatal Care as soon as possible.
    • You’ll also want to establish or maintain a patient relationship with your PCP.
  • Make sure all of your providers have your new coverage information. Show them your Yamhill Community Care Organization ID card.
  • If you take medications, then talk to your PCP about what medications your plan covers, or check our web site for drug coverage information. You can also call Customer Service.
    • As a new member, if you have trouble filling a prescription for a medication you’ve been taking, call us. We may be able to help you with a transitional supply.
  • If you have diabetic supply needs, then tell your PCP what they are.
    • As a new member, if you have trouble getting diabetic supplies, call us. We may be able to help you get a transitional supply.
  • If you need to know where you can get medical supplies or equipment, or want to set up mail order for your diabetic supplies, you can find a vendor by using our Provider Search.  You can also call Customer Service.

Have Something to Tell Us?  We're Listening.

We're here to make sure you get the best possible care. If you have any concerns, questions or just want to share a positive experience, contact Customer Service by phone or in writing. We're here to help.

Call customer service at 1-855-722-8205.

If we don't meet your needs, you can download a complaint form, or ask Customer Service staff for help filing your complaint. You also can ask your case worker for help or the Public Benefits Hotline (a program of Legal Aid Services of Oregon and the Oregon Law Center) at 1-800-520-5292, TTY Relay 711, for advice and possible representation.

Other Languages?

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-722-8205 (TTY: 1-800-735-2900).

Vietnamese:  CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-855-722-8205 (TTY: 1-800-735-2900).

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-855-722-8205 (TTY: 1-800-735-2900).

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-855-722-8205 (телетайп: 1-800-735-2900).

Korean:  주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-855-722-8205 (TTY: 1-800-735-2900). 번으로 전화해 주십시오

Ukrainian:  УВАГА!  Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки.  Телефонуйте за номером 1-855-722-8205 (телетайп:  1-800-735-2900).

Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-855-722-8205(TTY:1-800-735-2900)まで、お電話にてご連絡ください。

Arabic: ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-855-722-8205 (رقم هاتف الصم والبكم: 1-800-735-2900).

Romanian:  ATENȚIE:  Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit.  Sunați la 1-855-722-8205 (TTY: 1-800-735-2900).

Cambodian:  ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។  ចូរ ទូរស័ព្ទ 1-855-722-8205 (TTY: 1-800-735-2900)។

Oromo:  XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama.  Bilbilaa 1-855-722-8205 (TTY: 1-800-735-2900).

German:  ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-855-722-8205 (TTY: 1-800-735-2900).

Farsi: توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-855-722-8205 (TTY: 1-800-735-2900) تماس بگیرید.

French:  ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-855-722-8205 (ATS: 1-800-735-2900).

Thai:  เรียน:  ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี  โทร 1-855-722-8205 (TTY: 1-800-735-2900).

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